| Philips TSU3000 13-Device Pronto Universal Touch Screen Remote Control | 
| Brand: Philips
Category: CE
This item is no longer available
Rating:  12 reviews
Media: Electronics
Shipping Weight (lbs): 3
Dimensions (in): 9.6 x 7.7 x 2.4
Warranty: 1 year warranty
MPN: TSU3000
Model: TSU3000
UPC: 037849931127
EAN: 0037849931127
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| Features:
| • | Built-in U.S. Universal Database with pre-installed codes for over 500 brands in 13 device categories | | • | LCD display has a high resolution and provides a bright backlight for convenient operation in the dark | | • | USB Port - remote can be upgraded via the Internet | | • | Virtually Unlimited Macros | | • | ProntoEdit allows you to fully customize the user interface to suit your personal remoting style |
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| Editorial Reviews:
Product Description
Philips TSU3000 Pronto Next Generation - It seems like "must have" home entertainment devices come out every other week. And all of these devices are great, but we're all swimming in remote controls!!! Thankfully Philips has engineered a digital lifeline, in the form of an amazing universal remote control. Perfect for the techno-enthusiast in all of us, this space-age device has a large LCD display with touchscreen functionality. Easily change multiple settings for a host of devices. It's also fully-customizable, allowing you to "teach" it new codes if necessary. Interface features animation and scrolling-menu options Silver Metallic Design Powered by 4 AAA batteries 1 Year Manufacturers Limited Exchange Warranty Program
Amazon.com Product Description
Featuring a roomy four megabytes of non-volatile flash memory, the Philips Pronto TSU3000 touch-screen universal remote puts home theater control in the palm of your hand. Its 3.8-inch-diagonal LCD screen renders system information in dynamic, 16-level grayscale, and its radio-frequency control frees you from having to maintain line-of-sight between the Pronto and your gear. The included Pronto Edit Software lets your imagination take control. By synchronizing the Pronto to a PC via a simple USB connection, you can import graphics (such as channel icons or pictures of your audio/video components), edit macro commands, customize menus, and lay out the virtual buttons on the LCD for convenient, single-tap commands. Exterior controls further simplify remote operation. Browse menu screens using the four-directional navigation button, both vertically (through the pages of each device) and horizontally (through the different devices). The unit's icy blue backlight is perfect for granting accessibility while you're watching movies with the lights down low.
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| Customer Reviews:
Showing reviews 1-5 of 12
 A true GEEKS remote - NO COMPARISON!! January 11, 2009
Merlin (Mustang, OK)
Got this years ago - don't think they make it any more. You may be able to find one on E-Bay. If I was smart, I'd get a replacement NOW before they're all gone.
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Freakin' AWESOME design. Handles just about EVERY IR interface out there. RF available also.
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You can find EVERYTHING you need to support programming this device at http://www.remotecentral.com/
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If you DON'T enjoy tweaking and logical design, stick with the Logitech Harmony, or equivalent. If you'd rather do it yourself, and get EXACTLY what you want - then THIS is the controller for you.
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You can mix and match graphics from any of the designs uploaded at Remote Central (all free), and store code sets from just about any remote you need. If the code sets haven't already been stored for download, you can capture them using your computer and the included software, then attach them to button icons, and you're off and running.
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It probably took me 3 - 4 weeks (part time) to set up the 6 remote controllers that I needed to replace. Some of that time was spent learning the programming software. I also bought a rechargeable battery for this thing - - you CANNOT afford to replace alkalines!
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Sure - - the newer color screen units LOOK nicer, but they are REALLY NOT more functional, and they EAT batteries more quickly!! The Pronto is the PERFECT mix of economy and function.
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Like I said - - if I was smart, I'd get a second one NOW, before they're all gone.
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Merlin
 Screen burned out within months of purchase May 26, 2007
A. Furia (Miami, FL United States)
After spending an additional $150. to have it professionally programmed following purchase (as the earlier version programmed of Phillips Pronto couldn't be "converted"), the LCD screen "died" within only months of purchase and couldn't be repaired. The repair company representative told me he has seen this several times with the Prontos and urged me to try a different brand (Aurora), which I have.
Dashed Hopes February 4, 2007
Mark T. Terrick
1 out of 2 found this review helpful
I can't speak form how the item works because I never did have a chance to evaluate it. philips sent my order broken in two areas. Missing parts in the battery compartment, and the USB connector to program the unit was broken off of the printed circuit board ( and they told me it had the latest update. How I don't know). My biggest complaint is with their customer service. If companies strived for the worst customer service possible, philips could write books and give seminars in how to achive this feat. This is without a doubt the worst customer service I have had the misfortune of dealing with. The quick summary of my ranting; After three days of calls (hours on the phone getting bounced around) and emails concerning an item that was delivered unusable, I had to resort to filing a dispute with my credit card company to recover the money I spent on the item. The only thing this company was quick to do was take my money. If you order from them pray the unit works or you are in for countless hours of frustration.
 Great product February 16, 2006
Neiman Alvarez (Gainesville, VA)
1 out of 1 found this review helpful
I've been using this remote for about 7 months now, and I like it a lot. My wife and I use it in our theater room to control a projector, reciever, cable box, DVD player, VCR, and lights.
A few tips:
1. Get the docking station and the RF/IR extender. These are a must. Setting the remote in the docking station twice a month for 45 minutes is no hassle at all. You can use it while it's charging. If you have the RF/IR extender you never have to aim it at anything.
2. Adjust the contrast, calibrate the screen, and download the latest firmware and software updates before doing anything else.
3. Use Pronto Edit - not the remote's built-in UI - to learn from other remotes. This will save the IR codes to your hard-drive with your configuration.
As others have said, programming the remote is hard work. I spent an entire Saturday (about 6 hours) trying different button layouts until I got everything exactly how I wanted. Since then, I've spent an hour here and there making small tweaks. When I created the cable box screens, I added macros for our favorite channels and downloaded images of the channel logos to use as buttons. To go to a favorite channel, I just touch the logo - very cool.
But I quickly found the limitation of macros. My projector (Panasonic AE700U) has toggle states for some of the video modes (there is 1 composite/s-video button and 1 pc/hdmi button). The result of pressing one of these buttons depends on which mode the projecter was already in. I wanted to add a "Watch Cable" button that switches the receiver and projecter to s-video input, and then displays the cable screen. But I still had to add an extra "video mode" button to toggle the projector to the correct video mode if needed. I also wanted to add macros to switch between the projector's user-defined video settings. Couldn't do this either because the projector's menu cursor always starts next to the item that was last selected - so I can't be sure where the cursor will be when the macro starts. This certainly isn't a problem with the remote - but rather a problem with my projector not being "macro-friendly". Unfortunately, this isn't something you'll know about most equipment until you buy it.
A few issues I noticed:
1. Sometimes immediately after reprogramming the remote, the buttons can be slow to respond at first. This goes away as you press each button for the first time. No big deal.
2. While using the Pronto Edit software, on 2 occasions some of the system graphics got corrupted and appeared as a block. The only way to fix it was to start a new configuration file from scratch (or re-open an older good copy) and copy/past my work into the other file. This was a bit of a nuisance. I think both times it happened after importing some images.
Since I've spent far more time using the remote than I spent programming it - and it works very well once it's programmed, I rate it highly. I should mention I'm a computer programmer, so I kind of knew what I was getting into when I bought it.
 This is an enthusiasts item May 28, 2005
Overzeetop (Virginia)
8 out of 8 found this review helpful
I owned a TS-1000 (the first version of the Pronto) and spent about 80-100 hours learning how to program it and getting my whole system working. Once it was programmed, my system - a front projector, electric screen, and 10-12 components in three rooms - was easy to use. Press a single button and the PJ turned on, the screen came down, the amp turned on, the volume was set, the (chosen) component was selected, and a Pronto screen with the most common controls for the component was brought up. Want to watch a DVD on the Jukebox? Hit a key, type in the slot number (from nice coffee table-style book thanks to dvdprofiler dot com) and everything switches automagically.
Well, I sold that house, and the Pronto went with it. I've just rebuilt a more modest setup, and the standard universal remotes just didn't cut it. I picked up a used TSU3000. It turnes out that some of them will lose their ability to sucessfully connect over the USB port, so I have a pretty, touchscreen paperweight right now. However, before I realized that it wouldn't connect, I looked at the new software. It's better than the old, but you can expect 20-40 hours learning to program (10-15 if you're an old Pronto user) and probably as much or more creating your first configuration. You've really got to love programming, and be a bit of a masochist, to really like these remotes. There are issues with the firmware from time to time, so even the best programming may not be able to do everything. As for batteries, the rechargables I put in the remote about a month ago, without using the remote, had about 1/3 charge left in them.
The entire support system from Philips is, perhaps, the absolute WORST of any consumer item I've seen. If you have problems, you may as well throw the dice and call tech support, 'cause you're not going to get any help on their web page. The software is generally very manual and couterintuitive (you can't edit multiple instances, there's practically no documentation, and the default system for creating configurations is byzantine and labor intensive - so much so that it's easier to bypass them entirely).
All that said, if you've got a bunch of spare time, a good helping of patience, some programming ability, and a desire to eliminate the clutter and really make your AV system look sharp, (and you don't have the extre $300 to get the color verion), you just might find this a fun experiment. IF you have a full time job and kids...well, you may never get the software up and running smoothly. Fair Warning.
BTW - I haven't tried the software for handhelds, mainly because (1) I don't have one with an IR LED strong enough and (2) I really like the "hard buttons" for volume, mute, and channel.
Showing reviews 1-5 of 12
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