Customer Reviews: Read 5 more reviews...
 Thank you, Xerox! October 28, 2008
Thidwick (Palm Desert, CA)
Pros: Beautiful glossy color output, great network drivers, fast printing, minimal lag before printing, inexpensive ecologically-friendly ink. br / br /Cons: 5-10min warm up when turning on, waxy ink can be scratched off the page and can be difficult to write over br / br /Best printer I've ever owned or seen! No comparison. I was originally put off by the price tag; however, it's worth every penny. I can't believe I put up with inkjets for so long. I'm cured. This printer is such a relief: fast printing, easy network installation, inexpensive ink, no ink-cartridges to throw away, and amazing glossy color. In fact, the dry ink technology (it's almost like a wax) allows you to print on low quality paper and have a pristine glossy output. Sorry if I'm gushing, but I love this thing. The software does not bog the computer and there's virtually no lag between pressing print and the printing--even using the printer via the network port. Compare that to HP printers that require cumbersome, buggy software that bogs the computer, crashes regularly, and takes 30 seconds to a minute before it even thinks about printing. br / br /This printer is a breeze and the results are beautiful. I'm telling everyone about these things. br / br /Our only problem was with tray selection when printing envelopes from MS Word. Xerox tech support was very patient and got it solved. It was fixed by changing the paper selection for tray 1 to "dynamic" and the manual tray to "automatic". br / br /I wish now that I'd gone with the full copier/fax/scanner/printer version of this. I would have loved to have replaced everything in our office with a Xerox Phaser 8560MFP/N dry-ink multi-function (although multi-function units don't always work as well as dedicated units--but Xerox has earned my trust). Instead, I just replaced our fax machine (an old crummy Sharp inkjet) with a Brother MFP with "PC Fax" that can send our faxes to the Xerox. br / br /Buy this (or maybe the 8560MFP/N) now and thank yourself later!
Excellent printer October 3, 2008
Jerry Delgado (Playa del Rey, CA USA)
1 out of 1 found this review helpful
Best color printer I've ever owned. First I purchased one for the office, and a few months later I purchased another one for home. Fast; no paper jams; solid ink technology.
Fast, Capable, and Accurate August 21, 2008
Curtis W. McMichael (Atlanta, GA USA)
4 out of 4 found this review helpful
I purchased this printer one month ago after owning (within the year) a Lexmark c530dn and an HP2600dn. br / br /There is no comparison in quality of print, speed of print, cost of materials (practically half $ of the other two), and quality of machine/parts. The solid ink is a great solution as well. br / br /I am a graphic designer and I do a good deal of printing (and printing large files) and I have been searching long and hard for a good machine that I could rely on and that wouldn't eat me alive on ink cost and consumables and that can print my files quickly (almost instantaneously). After trying out two competitors (mentioned above), I finally purchased this one and it's great. Highly recommended. br / br /Pro: Fast, accurate, easy to use, reasonable usage cost, quiet, color quality br / br /Con: You will need to be a person whom prints often or daily or the print heads will clog. This is a "working" machine and not something that needs to sit unused for a week or two. Also, when it prints there is a sudden, loud sound as the page is coming out. It's brief, but loud. br / br /Update (9/15/2008) br /One reviewer has recommended a third-party ink and I will not say this is bad (it saves a good deal of cash). However, I am of two minds: br / br /A. I have not read any objective reports that say it is safe to use 3rd-party ink. In fact, I can only find reports from users whom say these inks have clogged their jet heads. (Though keep in mind that people tend to only comment if they are complaining.) br /B. In my reading, one person gave a good argument that you could save enough money on ink costs by using 3rd party ink to actually purchase another Phaser if it goes kaput (because of using the 3rd-party ink). I can't verify this as true, but it's something to think on. :)
Awesome color printer for Macs May 15, 2008
Brandon M. Williams (New York, NY)
1 out of 1 found this review helpful
I bought the Xerox Phaser 8560N to replace an HP Color Laserjet printer that I was fed up with. The Xerox product is fantastic. I bought it directly from Xerox (by phone). The print quality is beautiful. Not messing with the toner cartridges is wonderful. The speed of printing is fantastic. Why am I so pleased with this printer? In part because I was so frustrated with the HP models. br / br /I use this printer as part of a home network of Macs. I had an issue getting it networked properly (a problem with my Airport Base Station, it turns out) and contacted Xerox customer support. That experience also exceeded my expectation. Again, in part, because my expectation was so low with other equipment manufacturers. br / br /I hope this is helpful. Good luck.
 A little waxy April 19, 2008
C. Johansen (Sacramento, CA United States)
8 out of 8 found this review helpful
I bought this printer because of the low "ink" cost, which other users have mentioned come in wax blocks. The quality is very nice, I use it for when I want to print my office letterhead in color. The printer does take a LONG time to warm up, but I'm not a high-volume user, so that's OK. One thing I would like to warn people about is the downside of using wax inks. For one thing, if you take the page too quickly after printing and put it into a scanner, you can find black wax spots globbed onto your scanner. It comes off with alcohol, but my scanner eyes are not exactly easily accessible and it's a pain. The second thing is that there is a waxy film over the whole page, which you CANNOT highlight and is very difficult to use pen on, so it's not good for printing out reports for others to make comments onto the pages. And finally, I have never found the ink locally, not even at Fry's, so if you suddenly run out of ink, you'll have to wait for express mail because you have to buy it online. But all in all I am very happy with it.
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